Front Office Coordinator

Jackson Hewitt - 4464•Cantonment, FL
•$17 - $17

About The Position

Jackson Hewitt is hiring seasonal Front Office Coordinators to help create an exceptional client experience and keep tax offices running smoothly. The coordinator welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates daily office operations. Part-time and full-time seasonal positions are available, with flexible scheduling. The role offers hourly pay plus bonus opportunities, paid hands-on training and ongoing support, employee discounts, discounted tax preparation services, and potential opportunities to return in future tax seasons or grow into leadership roles.

Requirements

  • Must be at least 18 years old.
  • Strong communication, organization, and multitasking skills.
  • Self-motivated, able to prioritize tasks, and willing to take initiative.
  • Comfortable managing appointment flow, client follow-ups, and daily office priorities.
  • Basic computer skills and attention to detail.
  • Dependable and professional, and comfortable working independently and as part of a team.

Nice To Haves

  • Previous customer service or office coordination experience is preferred.

Responsibilities

  • Welcome clients.
  • Manage appointments and appointment flow.
  • Follow up on outstanding documents and incomplete returns.
  • Support tax preparers.
  • Coordinate daily office operations and priorities to help keep the team productive and clients satisfied.

Benefits

  • Bonus opportunities based on performance.
  • Flexible scheduling.
  • Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
  • Corporate discounts and discounted tax preparation services (terms apply).
  • Paid hands-on training and ongoing support.
  • Potential to return each tax season or grow into leadership roles.
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