Front Office Coordinator

Guardian Dentistry Partners•White Plains, NY

About The Position

Westchester Dental Group is seeking an experienced Dental Front Office Coordinator to serve as the front desk receptionist. The role focuses on welcoming patients and creating a positive patient experience while they wait to see the dentist or hygienist. The coordinator also manages calls and schedules patients for doctors and hygienists in a fast-paced office that requires multitasking. The position is scheduled Monday through Friday, 9:00 a.m. to 5:30 p.m. The company describes its office as a safe and welcoming atmosphere and offers benefits and vacation time.

Requirements

  • At least 2 years of dental front office experience.
  • Outstanding professionalism and high moral standards.
  • Self-motivated work ethic.
  • Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
  • A driven personality and commitment to excellent work and patient care.

Nice To Haves

  • Associate degree preferred.

Responsibilities

  • Complete daily insurance verifications for all scheduled patients.
  • Greet patients by first name and assist them throughout their office visits.
  • Provide friendly service to people entering the office or calling by phone.
  • Confirm future appointments.
  • Assist patients with billing questions.
  • Submit insurance claims with appropriate attachments and narratives.
  • Follow up on unscheduled recare and treatment appointments.
  • Answer and manage phone calls.
  • Schedule patient appointments for doctors and hygienists.

Benefits

  • Guaranteed hourly rate.
  • Paid vacation.
  • Paid holidays.
  • 401(k) program with matching contributions.
  • Competitive health, dental, and vision plans for employees working 30 hours or more.
  • Life insurance for employees working 30 hours or more.
  • Disability insurance for employees working 30 hours or more.
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