Front Office Coordinator

Moreau Physical Therapy•Plaquemine, LA

19d

About The Position

Moreau Physical Therapy is hiring a full-time Front Office Coordinator to support the smooth operation of its clinic and provide a welcoming experience for patients. The coordinator serves as a primary point of contact, greets patients, answers calls, schedules appointments, tracks attendance, processes co-pays and co-insurances, and completes clerical and administrative tasks. The role calls for strong customer service, organization, attention to detail, multitasking, and independent problem-solving in a fast-paced, team-oriented environment.

Requirements

Exceptional customer service skills.
Reliability, flexibility, courtesy, helpfulness, and friendliness.
A self-motivated attitude and a sense of urgency in completing tasks.
Ability to work independently in a fast-paced environment.
Ability to multitask and stay highly organized.
Willingness to receive corrective criticism or constructive feedback.
Ability to work as a team player.
Attention to detail.
A great speaking telephone voice.
A passion for excellence in supporting daily front office operations.

Responsibilities

Greet patients and help create a warm, welcoming clinic environment.
Answer telephone calls and schedule appointments.
Track patient attendance.
Handle financial transactions, including co-pays and co-insurances.
Perform clerical and administrative tasks that support daily front office operations.
Work independently and collaborate with the team to provide excellent customer service.