Front Office Coordinator

Fast Tack Physical Therapy•Seymour, IN
•Onsite

About The Position

Fast Track Physical Therapy is a physical therapist-owned outpatient private practice that has provided therapy services since 2009 and operates multiple clinics in the Indianapolis area. The Front Office Coordinator works at the Seymour, Indiana location in an outpatient practice setting. The role supports patients throughout their visits by managing schedules, completing administrative work, and facilitating communication between patients and healthcare providers. The position requires strong communication, attention to detail, organization, and a compassionate approach to patient interactions. Coverage is 36–40 hours per week.

Requirements

  • Strong communication skills and attention to detail.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • Excellent interpersonal skills and a focus on delivering outstanding patient care.

Nice To Haves

  • Previous experience in a medical office setting is preferred.
  • Familiarity with medical terminology is highly desirable.
  • Experience providing medical administrative support is beneficial.

Responsibilities

  • Greet patients and assist them with check-in procedures.
  • Schedule and confirm patient appointments to support efficient use of time for patients and providers.
  • Maintain accurate patient records and manage electronic health record (EHR) systems.
  • Provide medical administrative support, including insurance verifications, referrals, and authorizations as needed.
  • Communicate with patients about treatment plans, follow-up appointments, and necessary instructions.
  • Assist with office operations to ensure a smooth workflow.
  • Coordinate with staff on patient care and address concerns that arise during visits.
  • Stay informed about medical terminology to support effective communication in the office.
  • Assist with patient collections.

Benefits

  • Federal student loan assistance program.
  • Medical, dental, and vision insurance.
  • 401(k) with 50% employer match up to 6%.
  • Paid holidays.
  • Paid time off.
  • Full-time benefit options starting at 30 hours per week.
  • Company-paid employee life insurance.
  • Voluntary life insurance options.
  • Short-term and long-term disability options.
  • Employee assistance program, including mental health services.
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