Front Office Coordinator

Jackson Hewitt - 4464 • Joplin, MO

26d • $17 - $17

About The Position

Jackson Hewitt is seeking seasonal Front Office Coordinators to help create an exceptional client experience and keep a busy office running smoothly. The role welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates daily office operations. Positions are available on a part-time or full-time seasonal basis.

Requirements

• Strong communication, organization, and multitasking skills.
• Self-motivated, able to prioritize tasks and take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.
• Basic computer skills and attention to detail.
• Dependable and professional, and comfortable working independently and as part of a team.
• Must be at least 18 years old.

Nice To Haves

• Previous customer service or office coordination experience is preferred.

Responsibilities

• Welcome clients.
• Manage appointments and appointment flow.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers.
• Coordinate daily office operations and priorities to keep the team productive and clients satisfied.

Benefits

• Training and development, including paid hands-on training and ongoing support.
• Bonus opportunities based on performance.
• Employee discounts, including corporate discounts and discounted tax preparation services (terms apply).
• Flexible schedule.
• Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
• Potential to return each tax season or grow into leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed