Front Office Coordinator

Jackson Hewitt•Fayetteville, AR

About The Position

Jackson Hewitt is seeking organized, dependable, and self-motivated Seasonal Front Office Coordinators to help create an exceptional client experience and keep a busy tax office running smoothly. The coordinator welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates daily office operations. The position is offered as part-time or full-time seasonal work, with flexible scheduling. Compensation is $15.00 per hour, with bonus opportunities. Paid hands-on training and ongoing support are provided. The role may offer the opportunity to return for future tax seasons or grow into leadership roles. The job posting also mentions access to unlimited telemedicine and virtual healthcare for the employee’s household for $13 per month through Teladoc, corporate discounts, and discounted tax preparation services, subject to terms.

Requirements

  • Must be at least 18 years old.
  • Strong communication, organization, and multitasking skills.
  • Ability to prioritize tasks and take initiative.
  • Comfort managing appointment flow, client follow-ups, and daily office priorities.
  • Basic computer skills and attention to detail.
  • Dependable and professional, with the ability to work independently and as part of a team.

Nice To Haves

  • Previous customer service or office coordination experience is preferred.

Responsibilities

  • Welcome clients and support an exceptional client experience.
  • Manage appointments and client flow.
  • Follow up on outstanding documents and incomplete tax returns.
  • Support tax preparers.
  • Coordinate daily office operations to help keep the team productive and clients satisfied.

Benefits

  • Hourly wages plus bonus opportunities.
  • Flexible scheduling.
  • Unlimited telemedicine and virtual healthcare for the employee’s household for $13 per month through Teladoc.
  • Corporate discounts and discounted tax preparation services, subject to terms.
  • Paid hands-on training and ongoing support.
  • Potential to return each tax season or grow into leadership roles.
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