Travel Career Path

Elite Travel Inc•Cape Girardeau, MO

1d•Onsite

About The Position

Elite Travel Inc. is seeking an energetic, polished, and highly organized Front Office Coordinator to become the first impression of our company while preparing for an exciting career in Professional Travel Sales. This is an entry-level position with a clearly defined career path. You'll begin by mastering our front office operations, client service, marketing, public relations, and administrative processes. As your knowledge and skills develop, you'll transition into our comprehensive one-year Travel Sales Training Program, preparing you for a rewarding career helping clients create unforgettable travel experiences. We are making a significant investment in the person we hire, therefore, we are looking for someone who wants to build a long-term career with Elite Travel—not someone simply looking for an administrative job. Successful Travel Sales professionals are relationship builders, excellent communicators, problem solvers, and trusted advisors. They are self-motivated, goal-oriented, and genuinely enjoy helping people. If you're looking for a position that will remain strictly administrative, this opportunity is probably not the right fit. This position is designed for individuals who aspire to become successful professionals in Travel Sales.

Requirements

Minimum typing speed of 75 words per minute.
Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, Teams, and Microsoft 365.
Experience using Canva to create professional marketing materials.
Experience maintaining business social media platforms.
Strong written and verbal communication skills.
Excellent spelling, grammar, and proofreading abilities.
The ability to quickly learn new software and technology.
Take a confidential personality survey by independent facilitator Lighthouse consulting.
Complete skills assessments, including typing, Microsoft office proficiency.
Sign the company's confidentiality, non-disclosure and proprietary information agreement and any other employment agreements required by applicable law.
Possess or be able to obtain a valid U.S. Passport.
Maintain a professional appearance and represent Elite Travel Inc with the highest standards of integrity and customer service.

Nice To Haves

An associate's or bachelor's degree in business, hospitality, tourism, marketing, communications, or a related field is preferred but not required. Equivalent experience will be considered.

Responsibilities

Welcome clients with warmth, professionalism, and enthusiasm.
Answer incoming phone calls and assist clients with exceptional customer service.
Schedule appointments and onboard new clients into our travel planning process.
Explain and collect our Plan-to-Go consultation fee.
Perform high-volume data entry with exceptional accuracy.
Maintain organized client files and databases.
Prepare professional correspondence, emails, and documents.
Maintain and update our social media platforms.
Create engaging marketing materials using Canva.
Assist with public relations, press releases, community outreach, and special events.
Correspond with hotels, cruise lines, resorts, and travel partners to arrange VIP amenities for clients.
Support our travel advisors while ensuring every client receives outstanding service.
Build lasting client relationships.
Recommend exceptional travel experiences.
Develop professional sales skills.
Learn destinations, cruises, resorts, escorted tours, and travel products.
Follow up with prospective and existing clients.
Deliver outstanding customer service that earns repeat business and referrals.