Dental Front Office Coordinator - Queen Anne Hilltop Dental
About The Position
Queen Anne Hilltop Dental is seeking an experienced and dedicated Front Office Coordinator. The role partners with clinicians to provide patients with a comfortable, welcoming experience while supporting the financial health of the practice. As the first point of contact for patients, the coordinator helps set the tone for their experience, maintains productive schedules, verifies insurance information, and collects copayments at checkout. The position reports to the Office Manager. The schedule is five days per week, Monday through Friday. The hourly pay range is $28.15–$32.38, depending on experience.
Requirements
- High school diploma, GED, or equivalent.
- At least one year of dental front office experience.
- Excellent organizational skills.
- Excellent interpersonal communication skills.
- Patient-advocate approach; empathetic, adaptable, and ethical.
- Ability to multitask effectively.
- Proficiency in Microsoft Office.
Nice To Haves
- Prior dental insurance coordination experience.
- Prior experience with Open Dental software.
Responsibilities
- Coordinate new patients and hygiene appointments.
- Maintain productive schedules and confirm appointments.
- Obtain patients’ financial commitments and collect copayments.
- Obtain necessary insurance pre-authorizations.
- Ensure compliance with company policies and applicable state, federal, and other regulatory requirements.
- Respond to patient billing, treatment, and benefit inquiries.
- Prepare and sterilize rooms and instruments carefully and consistently.
- Help keep the workday flowing with a proactive, can-do attitude.
- Perform other duties and responsibilities as assigned by the Office Manager.
Benefits
- Health, dental, and vision benefits.
- 401(k) with employer match.
- Vacation and holiday/floating holiday pay.
- Ongoing training and development through Mosaic’s network.
- Supportive team environment.
- Opportunity to grow a career in a warm, patient-centered environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
