Front Office Coordinator

Jackson Hewitt - 4464 • Mansfield, AR

26d • $15 - $15

About The Position

Jackson Hewitt is hiring seasonal Front Office Coordinators to help create an exceptional client experience and keep daily office operations running smoothly. The role welcomes clients, manages appointments, follows up on outstanding documents and incomplete tax returns, supports tax preparers, and coordinates office priorities. Positions are available on a part-time or full-time seasonal basis, with flexible scheduling. Paid, hands-on training and ongoing support are provided.

Requirements

• Strong communication, organization, and multitasking skills.
• Self-motivation, initiative, and the ability to prioritize tasks.
• Comfort managing appointment flow, client follow-ups, and daily office priorities.
• Basic computer skills and attention to detail.
• Dependability and professionalism; ability to work independently and as part of a team.
• Must be at least 18 years old.

Nice To Haves

• Previous customer service or office coordination experience is preferred.

Responsibilities

• Welcome clients.
• Manage appointments and appointment flow.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers.
• Help coordinate daily office operations and priorities to keep the team productive and clients satisfied.

Benefits

• Training and development, including paid hands-on training and ongoing support.
• Bonus opportunities based on performance.
• Employee discounts, including corporate discounts and discounted tax preparation services (terms apply).
• Flexible scheduling.
• Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
• Potential to return each tax season or grow into leadership roles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed