Front Office Coordinator

Jackson Hewitt•Branson, MO

About The Position

Jackson Hewitt is seeking organized, dependable, and self-motivated Seasonal Front Office Coordinators to help create an exceptional client experience and keep a busy tax office running smoothly. The coordinator welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates daily office operations. The role is seasonal and may be offered on a part-time or full-time basis.

Requirements

  • Must be at least 18 years old.
  • Strong communication, organization, and multitasking skills.
  • Self-motivated, able to prioritize tasks, and willing to take initiative.
  • Comfortable managing appointment flow, client follow-ups, and daily office priorities.
  • Basic computer skills and attention to detail.
  • Dependable and professional, and comfortable working independently and as part of a team.

Nice To Haves

  • Previous customer service or office coordination experience.

Responsibilities

  • Welcome clients.
  • Manage appointments and appointment flow.
  • Follow up on outstanding documents and incomplete returns.
  • Support tax preparers.
  • Coordinate daily office operations and priorities.

Benefits

  • Hourly wages plus bonus opportunities.
  • Flexible scheduling.
  • Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
  • Corporate discounts and discounted tax preparation services (terms apply).
  • Paid hands-on training and ongoing support.
  • Potential to return for future tax seasons or grow into leadership roles.
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