Front Office Coordinator

Jackson Hewitt • Muskogee, OK

9d

About The Position

Jackson Hewitt is seeking Seasonal Front Office Coordinators to help create an exceptional client experience and keep a busy tax office running smoothly. The coordinator welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates daily office operations. The role is offered in seasonal part-time and full-time formats, with hourly pay and bonus opportunities. The posted compensation is $15.00 per hour. Most locations are independently operated by franchisees, which act as the employer and make their own employment decisions.

Requirements

• Must be at least 18 years old.
• Strong communication, organization, and multitasking skills.
• Self-motivated, dependable, and professional, with the ability to prioritize tasks and take initiative.
• Comfortable handling client follow-ups and daily office priorities.
• Basic computer skills and attention to detail.
• Able to work independently and as part of a team.

Nice To Haves

• Previous customer service or office coordination experience is preferred.

Responsibilities

• Welcome clients and help create an exceptional client experience.
• Manage appointments and client appointment flow.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers.
• Coordinate daily office operations and priorities to keep the team productive and clients satisfied.

Benefits

• Training and development, including paid hands-on training and ongoing support.
• Bonus opportunities based on performance.
• Employee discounts, including corporate discounts and discounted tax preparation services (terms apply).
• Flexible scheduling.
• Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
• Potential to return in future tax seasons or grow into leadership roles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed