Front Office Coordinator

Jackson Hewitt•Tahlequah, OK

About The Position

Jackson Hewitt is hiring seasonal Front Office Coordinators to help create an exceptional client experience and keep daily office operations running smoothly. The coordinator welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates office priorities. The role offers hourly pay plus bonus opportunities, flexible part-time or full-time seasonal scheduling, paid hands-on training, employee discounts, and the possibility of returning for future tax seasons or pursuing leadership opportunities. Compensation is $15.00 per hour.

Requirements

  • Must be at least 18 years old.
  • Strong communication, organization, and multitasking skills.
  • Self-motivated, dependable, and professional, with the ability to prioritize tasks and take initiative.
  • Comfortable managing appointment flow, client follow-ups, and daily office priorities.
  • Basic computer skills and attention to detail.
  • Able to work independently and as part of a team.

Nice To Haves

  • Previous customer service or office coordination experience preferred.

Responsibilities

  • Welcome clients and help provide an exceptional client experience.
  • Manage appointments and appointment flow.
  • Follow up on outstanding documents and incomplete returns.
  • Support tax preparers.
  • Coordinate daily office operations and priorities to keep the team productive and clients satisfied.

Benefits

  • Bonus opportunities based on performance.
  • Flexible scheduling.
  • Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
  • Corporate employee discounts and discounted tax preparation services (terms apply).
  • Paid hands-on training and ongoing support.
  • Potential to return for future tax seasons or grow into leadership roles.
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