Front Office Coordinator

Staffing Proxy • Tomball, TX

12d

About The Position

SoundWorks Hearing Centers is seeking a friendly, organized, and patient-focused Front Office Coordinator for its clinic in Tomball, Texas. The role supports daily clinic operations and helps create a welcoming, positive experience for patients. It is suited to someone who enjoys working with people, pays close attention to detail, and can manage multiple administrative responsibilities in a busy healthcare setting. SoundWorks describes its environment as collaborative and growth-focused, with an emphasis on work-life balance, professional development, and employee satisfaction.

Requirements

• Previous experience in a medical office, reception, or customer service role is preferred.
• Strong communication and interpersonal skills with a patient-first approach.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Comfortable using computers, scheduling software, and electronic patient records.
• Professional and dependable, with the ability to work independently and collaboratively.

Nice To Haves

• Previous experience in a medical office, reception, or customer service role.

Responsibilities

• Greet patients and visitors and provide a welcoming, professional experience.
• Manage appointment scheduling and confirmations, as well as patient check-in and check-out.
• Answer incoming calls, respond to patient inquiries, and assist with appointment requests.
• Maintain accurate patient records and update information in the practice management system.
• Enter and update patient insurance information in the system.
• Collect patient payments and process transactions accurately.
• Coordinate with hearing care providers to support smooth patient flow and efficient daily operations.
• Assist patients with basic hearing aid inquiries, including coordinating service appointments and repairs.
• Support general office operations by maintaining supplies, organizing paperwork, and managing correspondence.
• Build positive relationships with patients and provide exceptional customer service.

Benefits

• Health benefits
• Generous paid time off and holidays
• Matching retirement plan
• Supportive and collaborative work environment
• Opportunities for professional growth and development

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed