Front Office Coordinator

Jackson Hewitt • Panama City, FL

10d

About The Position

Jackson Hewitt is seeking Seasonal Front Office Coordinators to help create an exceptional client experience and keep office operations running smoothly. The role welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates daily office operations. The position is offered in part-time and full-time seasonal formats. Compensation is $16.50 per hour, with bonus opportunities.

Requirements

• Must be at least 18 years old.
• Strong communication, organization, and multitasking skills.
• Self-motivated, dependable, and able to prioritize tasks and take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.
• Basic computer skills and attention to detail.
• Professional and comfortable working independently and as part of a team.

Nice To Haves

• Previous customer service or office coordination experience is preferred.

Responsibilities

• Welcome clients.
• Manage appointments and appointment flow.
• Follow up on outstanding documents and incomplete tax returns.
• Support tax preparers.
• Coordinate daily office operations and priorities.
• Help keep the team productive and clients satisfied.

Benefits

• Performance-based bonus opportunities.
• Flexible scheduling.
• Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
• Corporate employee discounts.
• Discounted tax preparation services, subject to terms.
• Paid hands-on training and ongoing support.
• Potential to return for future tax seasons or grow into leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed