Front Office Clerk

AIDS Healthcare Foundation • Fort Worth, TX

1d • Onsite

About The Position

AIDS Healthcare Foundation (AHF), founded in 1987, is the largest specialized provider of HIV/AIDS medical care in the nation. Their mission is to provide cutting edge medicine and advocacy, regardless of ability to pay, through healthcare centers, pharmacies, health plans, research, and other activities. AHF's core values include Patient-Centered, Value Employees, Respect for Diversity, Nimble, and Fight for What’s Right. The Front Office Clerk serves as the initial point of contact for visitors to the healthcare center, greeting patients courteously and helpfully. This role is crucial in making patients feel comforted and supported, thereby contributing significantly to AHF's mission. The position involves scheduling appointments, screening patients for billing and financial information, and assisting clients. By providing standout service, the Front Office Clerk enhances AHF's reputation, encourages client retention, and promotes recommendations. Attention to detail in managing patient charts and medical records ensures efficient patient flow and supports physicians in providing timely treatment. The Front Office Clerk is expected to be a team-player, assisting other staff members, and providing feedback to management for service improvement, ensuring high productivity in front office operations. This role adds consistent value by adapting to various situations with ease and demonstrating flexibility.

Responsibilities

• Greet each patient in a courteous and helpful manner
• Schedule appointments
• Screen patients for correct billing and financial information
• Assist with the needs of clients
• Pull up patient charts and medical records
• Lend a hand to other members of the healthcare center staff
• Provide feedback to their manager about how service could be improved
• Adapt to various situations with ease and by being flexible

Benefits

• Comprehensive benefits to help our employees do and be their very best!
• Benefits intended to enhance employee physical, financial, spiritual and professional health

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees