Front Office Clerk

USPI • Richmond, TX

1d • Onsite

About The Position

We are looking for a detail-oriented and customer-focused Front Office Clerk to join our team. As the first point of contact for patients and visitors, the Front Office Clerk plays a vital role in ensuring a smooth check-in and registration process while maintaining a welcoming and professional environment.

Responsibilities

• Greet patients, visitors, and staff in a friendly and professional manner.
• Manage the check-in and check-out process efficiently.
• Collect and verify insurance information, identification, and required paperwork.
• Assist patients in completing necessary forms and documentation.
• Schedule appointments and surgical procedures, coordinating with medical staff.
• Answer and direct phone calls, providing general information and assistance.
• Process co-pays, payments, and billing inquiries.
• Maintain patient confidentiality and compliance with HIPAA regulations.
• Organize and maintain front office records and files.
• Support administrative and clerical tasks as needed.

Benefits

• Competitive wages
• Health, dental, and vision coverage
• 401(k) retirement plan with company match
• Paid Time Off (PTO)
• Company-paid holidays
• Employee Assistance Programs
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Education Assistance
• Short-Term and Long-Term Disability Insurance
• A supportive and team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees