Front Office Clerk

AIDS Healthcare FoundationLos Angeles, CA

About The Position

A Front Office Clerk, FOC contributes to AHF by contributing to a team centered attitude and new outreach strategies.The FOC is generally the first team member to interact with the members. Within their duties, greets the member, assists the member signing into the clinic, and creates a medical record. In addition, give feedback to their manager about how services coule be improved. A FOC enhances the reputation of AHF by helping with our mission to provide compassionate and informing care to our members. You will be a passionate advocate for our top initiatives. To be successful as a FOC it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The FOC will work as a part of a close-knit team to start clinic flow and assist with administration duties. This position has the opportunity to be engaged, personable and relatable, with the probability of members returning for services in the future.

Responsibilities

  • contributes to a team centered attitude
  • new outreach strategies
  • greets the member
  • assists the member signing into the clinic
  • creates a medical record
  • give feedback to their manager about how services coule be improved
  • start clinic flow
  • assist with administration duties
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