Front Office Clerk
About The Position
AIDS Healthcare Foundation (AHF), founded in 1987, is the largest specialized provider of HIV/AIDS medical care in the nation. Their mission is to provide cutting-edge medicine and advocacy, regardless of ability to pay, through healthcare centers, pharmacies, health plans, research, and other activities. AHF's core values include being Patient-Centered, Valuing Employees, Respect for Diversity, Nimble, and Fighting for What’s Right. The Front Office Clerk is a crucial first point of contact for patients visiting the healthcare center, responsible for greeting them courteously and making them feel comforted and supported. This role involves scheduling appointments, screening patients for correct billing and financial information, and assisting with client needs. The position requires attention to detail when managing patient charts and medical records to ensure efficient patient flow and physician treatment. The Front Office Clerk is also expected to be a team-player, assisting colleagues, and providing feedback to their manager for operational improvements, demonstrating adaptability and flexibility to enhance the overall experience for both clients and coworkers.
Responsibilities
- Greet each patient in a courteous and helpful manner
- Schedule appointments
- Screen patients for correct billing and financial information
- Assist with the needs of clients
- Pull up patient charts and medical records with attention to detail
- Lend a hand to other members of the healthcare center staff
- Provide feedback to their manager about how service could be improved
Benefits
- AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
