Front Office Associate - Community Shores Dental

SGA Dental Partners•Norton Shores, MI

About The Position

Community Shores Dental is seeking a Front Office Associate to serve as the first point of contact for patients. The practice provides patient-centered care in a welcoming environment and emphasizes strong relationships, collaboration, communication, and clinical excellence. The schedule is Tuesday through Friday, 7:45 a.m. to 5:00 p.m., with pay starting at $18 per hour. The associate welcomes patients, manages check-in and check-out, schedules appointments, verifies insurance, answers phones, and maintains an organized, professional front desk. Dental or medical front office experience is preferred. New hires must pass a full-panel drug screening as a condition of employment. The workplace is drug-free and alcohol-free.

Requirements

  • Be friendly, reliable, and detail-oriented.
  • Be comfortable with dental practice software and multitasking.
  • Consistently provide positive first impressions.
  • Pass a full-panel drug screening as a condition of employment.

Nice To Haves

  • Experience in a dental or medical front office setting.

Responsibilities

  • Welcome patients and manage the check-in and check-out process.
  • Schedule appointments.
  • Verify insurance.
  • Answer phones.
  • Maintain an organized and professional front desk environment.

Benefits

  • Paid holidays and paid time off (PTO).
  • 401(k) retirement plan.
  • Health and vision insurance.
  • Employer-paid dental insurance and life insurance.
  • Care.com membership and employee assistance program.
  • Supplemental disability, critical illness, and accident coverage.
  • Paid scrub allowance.
  • Career growth and development opportunities.
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