Front Office Assistant - Connellsville, PA

Crossroads Treatment Centers•Connellsville, PA

5d•Onsite

About The Position

Crossroads Treatment Centers is seeking a Front Office Assistant to provide excellent customer service, check in patients, receive payments, and assist in daily operations. The ideal candidate will maintain a friendly, professional attitude, offer a "white glove" experience, and guide new patients through their intake process. This role also involves collecting drug screen samples, maintaining financial records, coordinating with medical and clinical staff, and providing clerical and logistical support. Crossroads Treatment Centers is dedicated to treating patients with opioid use disorder through evidence-based medication-assisted treatment (MAT) and has clinics across the U.S.

Requirements

High School Diploma or GED required
Customer Service experience in a fast-paced environment preferred
Experience in healthcare, addiction medicine, office administration preferred
Lived Addiction experience is a plus

Responsibilities

Provide excellent customer service
Check in patients
Receive payments
Assist in daily operations
Maintain friendly, professional attitude towards patients
Offer a “white glove” experience
Provide an exceptional experience by guiding new patients through their intake process
Collect urine and saliva samples for patient drug screens as needed
Maintain daily financial records and reports
Coordinate with medical and clinical staff to coordinate intakes
Provide clerical and logistical support
Oversee patient accounts and financial responsibilities