Front Office Administrative Specialist

Integrity Marketing Group•Wilsonville, OR

7d•Onsite

About The Position

Our agency is committed to providing excellent customer service, operating with integrity, and treating our clients & agents like extended family. The Front Office Administrative Specialist role is vital to creating a welcoming and professional office environment. This position serves as the first impression and point of contact for the agency, while managing daily front office operations and administrative services.

Requirements

High School Diploma or equivalent required
2+ years of front office or administrative experience required
Experience with Medicare or Health Insurance preferred
Strong communication and customer service skills
Professional demeanor with a positive attitude
Strong organizational and multi-tasking abilities
Manage multiple priorities in a fast-paced environment
Detail-oriented, dependable, and service-focused
Proficiency with Microsoft Office programs (ex. Excel, Outlook, Powerpoint, Teams)
Ability to lift up to 20 lbs. as needed
Reliable transportation required

Responsibilities

Greet guests and team members in a friendly, professional manner
Answer, screen and direct phone calls
Conference room and appointment scheduling
Open and close the office as needed
Manage office supplies, equipment and inventory
Receive, sort, and distribute mail, packages, and deliveries
Perform light office errands as needed
Monitor, review and submit applications
Data entry and reporting
Light accounting for vendor invoices and commission inquiries
Print and prepare materials ensuring compliance
Use Outlook, Teams and RingCentral for communications
Provide general administrative support to Agency Director
Assist with the planning, coordination, and execution of sales events and trainings
Assist with special projects and additional duties as assigned