Front Office Administrative Assistant

University Dental Associates • Omaha, NE

6d • Onsite

About The Position

Dentistry For Health, a Heartland Dental supported office, is seeking a Business Assistant to join their team. This role involves supporting the front office in a collaborative and patient-first environment. Heartland Dental is recognized for its commitment to employee growth and patient care, having received awards such as America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. The Business Assistant will be part of an 8-person team in a fun, fast-paced, and motivating atmosphere, located at 10365 Pacific St, Omaha, Nebraska 68114.

Requirements

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• Access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
• 2+ years of experience in a dental setting preferred; Ability to train
• 1+ years of experience with insurance billing and accounts receivable strongly preferred
• Patient interaction
• Dentrix or other dental software experience
• Ability to perform essential duties satisfactorily with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year
• Tuberculosis (TB) test required for all new hires in dental office positions, to be completed prior to starting employment.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed