Administrative Office Specialist

Casella Waste Systems•Willimantic, CT

1d•Onsite

About The Position

The Administrative Office Specialist provides professional clerical and administrative support to the division by providing support to managers, employees, and customers, assisting in daily office needs, and managing the company’s general administrative activities. The incumbent supplies information to callers, maintains files, organizes and maintains schedules and appointments, generates standard reports, and produces correspondence.

Requirements

0-2 years of progressively complex experience in the administrative support field.
Basic knowledge of Casella’s business products and services and the waste industry.
Effectively manage assigned projects, including filing, mailing, and ordering of supplies.
Effectively take calls from customers, and direct visitors only asking for assistance when needed.
High School Diploma or equivalent
Demonstrated ability to work as part of a team in a collaborative environment.
Outstanding relationship management skills
Excellent listening, communication, customer service and problem solving skills
Demonstrated proficiency with MS Office (Word, PowerPoint, Excel, and Outlook)
Proficiency in administrative and clerical procedures and systems
Versatility, flexibility, and willingness to work changing priorities

Nice To Haves

Has started to build strong relationships with home office and divisional employees at various levels within the organization.

Responsibilities

Manages daily workflows of outgoing and incoming mail in a timely manner.
Communicates with vendors in a professional manner to collect invoices and processes information for accounts payable.
Performs filing of safety records, procedures, and employee personnel records to ensure data is organized and up to date.
Monitors stock of office supplies and places an order when needed to ensure adequate inventory of critical supplies.
Provides general administrative and clerical functions including scanning, filing, faxing, and copying to support facility needs.
Handles incoming and outgoing calls for other office staff and routes employee and customers inquiries to the proper personnel.
Composes and updates regular correspondence such as invitations and informative materials to ensure consistency throughout the division.
Assists new hires with onboarding paperwork, benefits enrollment, and other necessary information pertaining to their employment.
Makes travel arrangements for managers when travel to other business locations is necessary.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.