Front of House Team Member

CoffeeCo • Landisville, PA

14h

About The Position

CoffeeCo is seeking a friendly, motivated, and detail-oriented Front of House Team Member to help provide customers with exceptional service and high-quality beverages and food. The role combines cashier and barista duties in a fast-paced environment, requiring attention to detail, efficient work, and a welcoming approach to customers.

The team member greets customers, answers questions and makes recommendations, processes transactions, and prepares beverages according to company recipes and standards. They also help maintain clean, organized service areas, replenish supplies, monitor inventory levels, and follow health, safety, food-handling, and sanitation practices.

Requirements

• Strong communication and interpersonal skills.
• Ability to work effectively under pressure and handle multiple tasks simultaneously.
• Basic math skills and experience with cash handling and POS systems.
• Passion for coffee and beverages, with a willingness to learn and adapt to new techniques and products.
• Ability to stand for extended periods and lift up to 25 pounds.
• Ability to work in a fast-paced environment and handle various physical tasks.

Nice To Haves

• Previous experience in a customer service or food and beverage role is preferred.

Responsibilities

• Greet customers warmly and provide exceptional service throughout their visit.
• Answer questions about menu items, recommend products, and handle customer inquiries and complaints.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.
• Prepare and serve coffee, espresso drinks, teas, and other beverages according to company recipes and standards.
• Maintain knowledge of beverage preparation techniques and stay updated on new products and offerings.
• Ensure beverages are prepared and presented to a high standard.
• Handle cash, credit, and debit transactions accurately and with integrity.
• Direct customers to the correct location based on the nature of their visit.
• Maintain cleanliness and organization of the cashier counter, beverage preparation area, and customer seating.
• Stock supplies and ingredients as needed and notify management of low inventory levels.
• Follow health and safety regulations, including proper food handling and sanitation practices.

Benefits

• Competitive pay and opportunities for advancement within the company.
• Medical and dental insurance options for full-time employees.
• Paid holidays for full-time employees.
• Supportive team environment where creativity and contributions are celebrated.
• Shift meals and discounts on coffee and food.
• Ongoing training and development opportunities.
• Opportunity to be part of a community of coffee lovers and enthusiasts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed