Front of House Team Member

CoffeeCo • Landisville, PA

2d

About The Position

CoffeeCo is seeking a friendly, motivated, and detail-oriented Front of House Team Member to help deliver exceptional service and high-quality beverages and food. The role combines cashier and barista duties, including managing transactions, preparing beverages, and creating a welcoming experience for customers. The position requires strong customer service, attention to detail, and the ability to work efficiently in a fast-paced environment.

Requirements

• Strong communication and interpersonal skills.
• Ability to work effectively under pressure and handle multiple tasks simultaneously.
• Basic math skills and experience with cash handling and POS systems.
• Passion for coffee and beverages, with willingness to learn and adapt to new techniques and products.
• Ability to stand for extended periods and lift up to 25 pounds.
• Ability to work in a fast-paced environment and handle various physical tasks.

Nice To Haves

• Previous experience in a customer service or food and beverage role is preferred.

Responsibilities

• Greet customers warmly and provide exceptional service throughout their visit.
• Answer questions about menu items, recommend products, and handle customer inquiries and complaints.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.
• Prepare and serve coffee, espresso drinks, teas, and other beverages according to company recipes and standards.
• Maintain knowledge of beverage preparation techniques and stay updated on new products and offerings.
• Ensure beverages are prepared and presented to a high standard.
• Handle cash, credit, and debit transactions with precision and integrity.
• Direct customers to the correct location based on the nature of their visit.
• Maintain cleanliness and organization of the cashier counter, beverage preparation area, and customer seating.
• Stock supplies and ingredients as needed, and notify management of low inventory levels.
• Follow health and safety regulations, including proper food handling and sanitation practices.

Benefits

• Competitive pay and opportunities for advancement within the company.
• Medical and dental insurance options for full-time employees.
• Paid holidays for full-time employees.
• Supportive team environment where creativity and contributions are celebrated.
• Shift meals and discounts on coffee and food.
• Ongoing training and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed