Front of House Manager, Head of Hospitality, Provo

Mozz Sourdough Pizza•Provo, UT

148d•$22 - $25•Onsite

About The Position

MOZZ Sourdough Pizza is seeking a confident, people-loving leader to serve as their next FOH Shift Lead. This role involves managing shifts, ensuring smooth service, guest satisfaction, and team motivation. The ideal candidate will have significant food service experience, including leadership, a passion for food and drink, and the ability to lead a team with positivity and high standards.

Requirements

A few years of food service experience, including at least one in a leadership role
Strong communication + teamwork skills
Flexible scheduling, around 32-40 hours per week, nights and weekends. Sunday availability a must
Valid food handler and alcohol service permits (or willing to get them)
A passion for training, leading, and creating great guest experiences

Responsibilities

Run the floor with confidence and keep the vibes high
Make Schedule
Place orders
Work directly with Back of House team to ensure perfection of quality and consistency
Perform various tasks assigned by company leadership and ensure proper execution
Manage a team of 5-10 people
Handle customer concerns with ease and professionalism
Train and coach team members to deliver top-tier service
Keep things clean and safe by enforcing food safety + sanitation standards
Manage inventory and help ensure timely ordering
Communicate clearly, stay calm under pressure, and motivate your team
Bring a team-first attitude and help create a workplace people love