Front of House Manager

Salt + Smoke•University City, MO

2d•$60,000 - $65,000•Onsite

About The Position

ABOUT SALT + SMOKE: If you’re passionate about great food, great people, and delivering outstanding experiences, apply today! We can’t wait to meet you and see how you can make happy happen at Salt + Smoke! The team at Salt + Smoke have been passionate about treating meat right for years and are excited to bring our St. Louis-style BBQ to the Delmar Loop, Hampton, St. Charles, Ballpark Village, Ellisville, Kirkwood, South County, and Edwardsville neighborhoods. We do our best to bring you the best, serving our community is what we love to do! Our Mission: BBQ, bourbon, and beer are what we do, but people are who we are. To learn more about our values and what we stand for, please click the link to learn more! Salt + Smoke Values

Requirements

Excellent communication and leadership skills.
Ability to work in a fast-paced environment.
Ability to timely identify and resolve basic issues as they arise.
Ability to stand on feet for extended periods of time in varied climate conditions.
Ability to understand, comply with, and ensure from all staff, proper food handling techniques according to state and local serving guidelines.
Ability to remain composed and compassionate, even during stressful situations.
Ability to work a flexible schedule, including evenings, weekends, and holidays. Scheduled days and times may vary based on business needs.
Ability to carry and lift up to 50 lbs at times.
Ability to go up and down stairs.
Must pass background check

Nice To Haves

2+ years restaurant experience preferred
ServSafe & Alcohol training preferred
Experience using POS systems preferred experience with TOAST is a plus

Responsibilities

Manage a team of front of house staff including scheduling, training, and general supervision.
Conduct training of employees on proper service practices on an ongoing basis, providing feedback to improve when necessary.
Ensure that all cash-handling policies and procedures are followed by all staff in cash-handling positions.
Uphold our standards of service by consistently and creatively saying "yes," to guest needs.
Oversee that all opening and closing duties of the store are completed correctly and that cleanliness and order are maintained.
Balance all daily and nightly cash drawers and POS.
Conduct inventory and maintenance of par levels for the front of house.
Provide excellent customer service to guests and excellent leadership to employees.
Enforce and monitor all health, safety, and sanitation standards in their area.
Handle guest complaints according to provided guidelines.
Work closely with the Back of House Manager to provide a seamless experience.
Other duties and responsibilities as assigned.