Front End - Senior

El Rio Grande Latin Market Careers•Dallas, TX

About The Position

The Front End assistant is responsible for efficiently managing the front end and back office during working hours. The role handles customer complaints to help ensure customer satisfaction and supervises employees involved in sales, inventory, and customer service. It also includes recruiting and overseeing front-end staff, reviewing inventory, helping plan and compile budgets, and training cashiers and head cashiers to support accurate and smooth monetary operations. The position performs other work-related duties as required and assigned.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED equivalent.
  • Previous experience in similar roles.
  • Must be able to lift 50 pounds.
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Responsibilities

  • Manage the front end office and back office efficiently during working hours.
  • Handle customer and department complaints to support customer satisfaction.
  • Direct and supervise employees engaged in sales, inventory, and customer satisfaction.
  • Recruit front-end employees and ensure they understand their duties and responsibilities.
  • Supervise front-end employees to avoid flaws in their work.
  • Review inventory and help plan and compile the budget.
  • Train cashiers and head cashiers and ensure they perform their work accurately.
  • Perform other work-related duties as required and assigned.
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