Front End Manager Cheney, WA.

Albertsonsβ€’Cheney, WA

About The Position

The Front End Manager oversees front-end operations at Albertsons Companies, supporting store performance goals and delivering fast, friendly, and accurate checkout service. This is a fast-paced, customer-facing management role focused on customer satisfaction, operational consistency, and associate development. The manager coordinates daily front-end activities, supports customer-service programs, handles customer concerns, and provides checkout support as needed. The role also includes managing cash procedures, front-end supplies, staffing and labor planning, training and coaching associates, maintaining a safe and organized environment, and completing operational reports and payroll documentation. The position requires flexible availability, including evenings, weekends, and holidays.

Requirements

  • Strong customer-service focus and professional team presence.
  • Effective communication, coaching, and collaboration skills.
  • Strong organization, prioritization, and planning abilities.
  • Ability to remain composed in fast-paced, customer-facing environments.
  • Knowledge of front-end operations and customer-service execution.
  • Knowledge of cash handling, reconciliation, and compliance practices.
  • Knowledge of labor planning, scheduling, and service coverage.
  • Safety awareness and loss-prevention support.
  • Knowledge of front-end systems, registers, and store operations.
  • Knowledge of cash handling procedures, security protocols, and transaction policies.
  • Familiarity with scheduling tools and basic computer applications.
  • Ability to review service metrics, cash variances, and performance trends.
  • Ability to train, coach, and support associate development.
  • Ability to stand, move, lift, carry, or push objects as required.
  • Flexible availability, including evenings, weekends, and holidays.
  • Reliable attendance and compliance with company policies, safety standards, and the Code of Business Conduct.

Responsibilities

  • Oversee and coordinate front-end operations to ensure fast, friendly, and accurate checkout service.
  • Support customer-service programs and respond to customer concerns promptly and professionally.
  • Provide checkout support as needed, including register functions and customer assistance.
  • Guide front-end activities, including scheduling, service levels, and daily operations.
  • Maintain cleanliness, organization, and a positive front-end environment.
  • Manage cash handling, including tills, safe counts, reconciliation, refunds, and transactions.
  • Monitor inventory and ordering of front-end supplies and materials.
  • Hire, train, coach, and develop front-end associates and supervisors.
  • Support labor planning, budgeting, and department expense control.
  • Maintain compliance with company policies, safety standards, and operational procedures.
  • Complete daily reports, payroll processes, and required documentation.

Benefits

  • Competitive wages paid weekly
  • Associate discounts
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k)
  • Time off, including vacation, holidays, and sick pay
  • Training, career growth, and development
  • Inclusive work environment
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