PM Front End Manager-Philadelphia, PA

Albertsons • Philadelphia, PA

4d

About The Position

The Front-End Manager oversees front-end operations at Albertsons Companies, supporting store performance goals and ensuring fast, friendly, and accurate checkout service. This is a fast-paced, customer-facing role focused on customer satisfaction, operational consistency, checkout efficiency, and associate development.

The manager coordinates daily front-end activities, supports customer-service programs, responds to customer concerns, and provides checkout support when needed. The role also involves cash handling, front-end supply inventory and ordering, labor planning, budgeting, expense control, reporting, payroll processes, and maintaining compliance with company policies, safety standards, and operational procedures. The manager hires, trains, coaches, and develops front-end associates and supervisors.

The position requires flexible availability, including evenings, weekends, and holidays, reliable attendance, and the ability to stand, move, lift, carry, or push objects as required. Travel is not required.

Requirements

• Strong customer-service focus and a professional team presence.
• Effective communication, coaching, and collaboration skills.
• Strong organization, prioritization, and planning abilities.
• Ability to remain composed in fast-paced, customer-facing environments.
• Knowledge or skills in front-end operations and customer-service execution.
• Knowledge or skills in cash handling, reconciliation, and compliance practices.
• Knowledge or skills in labor planning, scheduling, and service coverage.
• Safety awareness and loss-prevention support.
• Knowledge of front-end systems, registers, and store operations.
• Knowledge of cash handling procedures, security protocols, and transaction policies.
• Knowledge of scheduling tools and basic computer applications.
• Ability to review service metrics, cash variance, and performance trends.
• Ability to train, coach, and support associate development.
• Ability to stand, move, lift, carry, or push objects as required.
• Flexible availability, including evenings, weekends, and holidays.
• Reliable attendance and compliance with company policies, safety standards, and the Code of Business Conduct.

Responsibilities

• Oversee and coordinate front-end operations to ensure fast, friendly, and accurate checkout service.
• Support customer-service programs and respond to customer concerns in a timely and professional manner.
• Provide checkout support as needed, including register functions and customer assistance.
• Guide and oversee front-end scheduling, service levels, and daily operations.
• Maintain a clean, organized, and positive front-end environment.
• Manage cash handling, including tills, safe counts, reconciliation, refunds, and transactions.
• Monitor inventory and order front-end supplies and materials.
• Hire, train, coach, and develop front-end associates and supervisors.
• Support labor planning, budgeting, and departmental expense control.
• Maintain compliance with company policies, safety standards, and operational procedures.
• Complete daily reports, payroll processes, and required documentation.

Benefits

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k)
• Time off, including vacation, holidays, and sick pay
• Training, career growth, and development
• Inclusive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed