FRONT END LEAD - ROSEBURG

SOUTHERN OREGON GOODWILL INDUSTRIES•Roseburg, OR

9d•$17 - $17•Onsite

About The Position

Southern Oregon Goodwill is seeking a dynamic Front End Lead to join their fast-paced, high-energy team. This role involves overseeing daily store operations, driving sales, and leading a team in a mission-driven environment. The Front End Lead will play a key role in supporting the mission to enable employment by providing opportunities for personal and professional growth, while committing to sustainable practices.

Requirements

Sufficient knowledge of brand-name clothing, collectibles, antiques, and other items to be able to determine worth and quality.
Speak and understand the English language sufficient to read materials, communicate with customers and coworkers.
Perform simple mathematical calculations.
Ability to operate and be certified in powerlifting equipment.
High school diploma or equivalent.
2 years recent experience in a Goodwill production or retail system.
Experience operating various production equipment, including electronic cash registers and other retail sales equipment.
Basic proficiency in Word, Outlook Mail and Calendaring.

Nice To Haves

Previous retail leadership production or comparable experience preferred.

Responsibilities

Performs a variety of production and retail duties, including but not limited to such tasks as customer service, cashier, sorting donated items, pricing, rotating items, working retail sales floor, dressing room upkeep, maintenance of department equipment, and inventories.
May work independently without the benefit of additional workers and without direct supervision.
Ensures sales floor functions run smoothly and effectively without sacrificing customer service and efficiency.
Trains and may directly supervise the retail associates and program participants.
Provides input to store manager regarding employee performance.
Ensures each customer receives outstanding service by providing a friendly and clean environment, greeting, and acknowledging every customer, and all other aspects of customer service.