Front End Lead

Woods Supermarket•Johnstown, PA

2d•Onsite

About The Position

The Lead Cashier is a friendly, enthusiastic person who enjoys leading our front end teammates. This role is responsible for a wide variety of complex tasks within the company. The Lead Cashier helps the front end run as efficiently as possible by providing courteous, accurate, and speedy attention to guests; by training and supervising cashiers and carryout’s; and by maintaining safety and security standards at all times.

Requirements

Must be 18 years of age or older to be employed for this role at Woods Supermarket
Ability to work both independently and within a team environment
Ability to provide and lead others to provide prompt and courteous guest service
Ability to develop rapport, trust, and open communication that enhances the growth and job performance of store teammates
Ability to interpret and apply company policies and procedures
Ability to establish goals, guide teammate performance to ensure the quality and completion of work assignments
Ability to evaluate and drive performance of self and others
Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
Ability to operate a cash register efficiently and accurately
Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
Meets any state and local requirements for handling and selling alcoholic beverages
High School Diploma or equivalent
A minimum of 3 years of progressive experience in a retail environment
A combination of education and experience providing equivalent knowledge

Responsibilities

Consistently demonstrate the Woods Supermarket D>E service and Hospitality 4
Provides a safe environment for teammates, guests, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order.
Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data.
To greet and thank guests, respond to their questions/requests/complaints, and explain store policies in a courteous manner.
To anticipate traffic and call for front end help as needed to maintain high level of guest service.
To supervise the checkout of guests by cashiers and carryout’s, and the cleaning, blocking and work performed by front end employees by monitoring how their scheduled hours are spent, and by monitoring breaks and lunches.
To continually train cashiers, carry outs, service desk and cash office clerks by coverage of focus items, cashier problem logs, and one-on-one teaching and supervision.
To constantly be alert to external and internal security issues, and to implement prevention of security problems through strict enforcement of all company security policies and procedures.
To assure the safety of self, guests, and employees at all times by strict enforcement of all company safety policies and procedures.
Other duties as assigned.