Front End Clerk

Rivers Co-op Markets•St Paul, MN
•Onsite

About The Position

Front End Clerks help provide customers with a welcoming and positive experience by greeting them, completing timely and accurate transactions, assisting with bagging, and offering friendly, caring service. They invite customers to participate in the monthly donation campaign and sell memberships. Clerks keep the department clean, well-stocked, and presentable, follow product and workplace safety rules, and help with tasks in other parts of the store. This is a union position. The role is scheduled for 3–4 shifts per week, with shifts of 7–8 hours between 7:15 a.m. and 9:30 p.m. Saturday and Sunday availability and flexibility to meet business needs are required. The position is at 1500 West 7th Street, Saint Paul, MN 55102. The role involves frequent stationary tasks and regular movement throughout the Front End, store, and storage areas. Employees occasionally position themselves to reach low and high shelving, equipment, and products, and frequently move containers weighing up to 50 pounds. The position uses equipment including a POS system and requires exchanging accurate information in person, over the phone, and over store loudspeakers. Employees may be exposed to cleaning products and loud noises.

Requirements

  • Provide excellent, welcoming, and timely customer service.
  • Be flexible in supporting changing team and store needs.
  • Communicate effectively with customers and team members, using active listening, patience, and clear communication.
  • Take responsibility for creating positive customer and team experiences.
  • Be dependable, arrive on time ready to work, and demonstrate strong follow-through.
  • Contribute to a welcoming environment and respect people from a variety of backgrounds and abilities.
  • Have basic math skills, including the ability to perform addition, subtraction, multiplication, and division accurately and promptly.
  • Be available for 3–4 shifts per week of 7–8 hours between 7:15 a.m. and 9:30 p.m.
  • Have Saturday and Sunday availability and flexibility to meet business needs.
  • Frequently move containers weighing up to 50 pounds.

Nice To Haves

  • Experience in a fast-paced retail setting.
  • Direct cash-handling experience and knowledge of proper cash-handling procedures, including counting and verifying transaction amounts.
  • Ability to communicate in more than one language.
  • Cash-handling or grocery experience.

Responsibilities

  • Greet customers and provide welcoming, friendly, caring, and timely service.
  • Ensure customer transactions are timely and accurate.
  • Assist customers with bagging.
  • Invite customers to participate in the monthly donation campaign and sell memberships.
  • Keep the department clean, well-stocked, and presentable.
  • Follow applicable product and workplace safety rules.
  • Help with tasks in other parts of the store.
  • Support the team and contribute to an inclusive environment.

Benefits

  • 20% employee discount
  • Paid time off
  • Paid volunteering
  • 401(k) matching
  • Low-cost health insurance premium options
  • Free access to primary care and mental health counseling for employees enrolled in the medical insurance EAP
  • On-demand pay
  • Free food buddies
  • Employee referral bonuses
  • Inclusive and creative dress code
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