FRONT END/CASHIER

The Kroger Co.•Beavercreek, OH

About The Position

The Front End/Cashier assists customers and processes sales while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes cashiering, maintaining the checkstand, store accounting tasks, and customer service desk operations. Associates are expected to work cooperatively in a fast-paced and sometimes stressful environment, handle conflict constructively, protect customer and business information, follow directions, and seek assistance when needed. The position also provides support through direct interaction with minors, individuals with special needs, and older adults. Essential functions must be performed with or without reasonable accommodation. Kroger offers comprehensive associate well-being benefits and career-development opportunities. The posting describes flexible scheduling in full- and part-time roles and invites applicants seeking either a part-time position or a new career path; it does not specify the employment type for this particular opening.

Requirements

  • High school diploma or GED, or a combination of relevant education and experience.
  • Six months of cashier experience to work at the Customer Service Desk.
  • Minimum age of 18; 19 in Idaho, and 19 in Alaska if selling tobacco.
  • Ability to pass a drug test.
  • Ability to work in a fast-paced environment.
  • Ability to work weekends regularly, work any shift, and work overtime as needed.
  • Ability to organize and prioritize tasks and projects.
  • Accuracy and attention to detail.
  • Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

  • Knowledge of company policies, procedures, and organizational structure.
  • Related retail experience.

Responsibilities

  • Deliver excellent customer service and encourage other associates to do the same.
  • Perform cashier functions, including opening and closing the register, ringing sales, completing tender transactions, bagging merchandise, making money drops, and using produce codes.
  • Complete the file maintenance log for price discrepancies.
  • Maintain the cleanliness of the checkstand area according to housekeeping standards.
  • Answer telephones.
  • Comply with corporate policies.
  • Promote and follow company initiatives.
  • Verify that Electronic Article Surveillance tags are deactivated or removed from products at the point of sale.
  • Respond to Electronic Article Surveillance pedestal activations and verify tag removal as necessary.
  • Maintain store accounting functions.
  • Prepare bank deposits of excess cash and checks.
  • Open and close the customer service desk.
  • Process refunds, exchanges, money orders and transfers, bill payments, gift cards, purchase orders, and equipment rentals.
  • Provide lottery service, except in Alaska, and issue fish and game licenses.
  • Send and receive faxes.
  • Administer lost and found.
  • Run vendor reports.
  • Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively; handle customer and business information honestly and with integrity; follow directions and seek assistance when needed.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles.
  • Paid time off, including holiday and sick pay based on eligibility and length of service.
  • Free counseling through the Employee Assistance Program.
  • Free, confidential financial tools and coaching through Goldman Sachs Ayco.
  • Associate discounts on purchases, including food, travel, and technology.
  • Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
  • Training programs and diverse career pathways offering potential for growth.
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