FRONT END/CASHIER

The Kroger Co.•Brookings, OR

12d

About The Position

The Front End/Cashier assists customers, processes sales, and demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position may also perform store accounting and customer service desk functions, including preparing bank deposits; handling refunds, exchanges, money orders, transfers, bill payments, gift cards, purchase orders, and equipment rentals; and providing lottery service (except in Alaska) and fish and game licenses. The role requires cooperation in a fast-paced and sometimes stressful environment, respectful conflict management, honesty and integrity when handling customer and business information, and the ability to support customers including minors, individuals with special needs, and older adults. Essential functions must be performed with or without reasonable accommodation.

Requirements

High school diploma or GED, or a combination of relevant education and experience.
Six months of cashier experience to work at the Customer Service Desk.
Minimum age of 18; 19 in Idaho; or 19 in Alaska if selling tobacco.
Ability to pass a drug test.
Ability to work in a fast-paced environment.
Ability to work weekends regularly, any shift, and overtime as needed.
Ability to organize and prioritize tasks and projects.
Accuracy and attention to detail.
Ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

Knowledge of company policies, procedures, and organizational structure.
Related retail experience.

Responsibilities

Deliver and encourage other associates to deliver excellent customer service.
Perform cashier functions, including opening and closing the register, ringing sales, completing tender transactions, bagging merchandise, making money drops, and using produce codes.
Complete the file maintenance log for price discrepancies.
Maintain the cleanliness of the checkstand area according to housekeeping standards.
Answer telephones.
Comply with corporate policies and promote and follow company initiatives.
Verify Electronic Article Surveillance tags are deactivated or removed at the point of sale, and respond to pedestal activations to verify tag removal as necessary.
Maintain store accounting functions and prepare bank deposits of excess cash and checks.
Open and close the customer service desk.
Process refunds, exchanges, money orders and transfers, bill payments, gift cards, purchase orders, and equipment rentals.
Provide lottery service, except in Alaska, and fish and game licenses.
Send and receive faxes, administer lost and found, and run vendor reports.
Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively; handle customer and business information honestly and with integrity; follow directions and seek assistance when needed; and provide support to customers including minors, people with special needs, and older adults.