FRONT END/CASHIER with Teller Responsibilities

The Kroger Co.•Caldwell, ID

About The Position

The Front End/Cashier with Teller Responsibilities assists customers and processes sales while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role performs cashier functions and supports store accounting and customer service desk operations, including preparing bank deposits, processing customer transactions, and maintaining service areas. The position also requires working cooperatively in a fast-paced and sometimes stressful environment and providing support to customers, including minors, individuals with special needs, and older adults.

Requirements

High school diploma or GED, or a combination of relevant education and experience.
Six months of cashier experience to work at the Customer Service Desk.
Minimum age of 18; 19 in Idaho; and 19 in Alaska if selling tobacco.
Ability to pass a drug test.
Ability to work in a fast-paced environment.
Ability to work weekends regularly, work any shift, and work overtime as needed.
Ability to organize and prioritize tasks and projects.
Accuracy and attention to detail.
Ability to work cooperatively in a high-paced and sometimes stressful environment.

Nice To Haves

Knowledge of company policies, procedures, and organizational structure.
Related retail experience.

Responsibilities

Deliver and encourage excellent customer service.
Open and close registers; ring sales; complete tender transactions; bag merchandise; make money drops; and use produce codes.
Complete the file maintenance log for price discrepancies.
Maintain the cleanliness of the checkstand area to housekeeping standards.
Answer telephones.
Comply with corporate policies and promote and follow company initiatives.
Verify Electronic Article Surveillance tags are deactivated or removed at the point of sale; respond to pedestal activations and verify tag removal as necessary.
Maintain store accounting functions.
Prepare bank deposits of excess cash and checks.
Open and close the customer service desk.
Process refunds, exchanges, money orders and transfers, bill payments, gift cards, purchase orders, and equipment rentals.
Provide lottery service, except in Alaska, and issue fish and game licenses.
Send and receive faxes; administer lost and found; and run vendor reports.
Manage conflict reasonably, nonconfrontationally, and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.