FRONT END/BOOKKEEPER

The Kroger Co. • Orem, UT

13h

About The Position

The Front End/Bookkeeper helps create an outstanding customer experience through exceptional service and supports a safe, clean store environment. The role promotes the Customer 1st strategy and encourages associates to deliver excellent service. It verifies, balances, and reports sales, paper and cash assets, and related documents, while demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position also handles daily cash and bookkeeping activities, sales and cash reporting, timekeeping and weekly payroll finalization, administrative support, and communication with customers and associates. It follows company policies and applicable laws, supports teamwork, and helps maintain a welcoming and safe environment for customers, including minors, individuals with special needs, and older adults.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Ability to use a 10-key adding machine by touch.
• Knowledge of basic math, including counting, addition, and subtraction.

Nice To Haves

• Bookkeeping or clerical experience.
• Customer service experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment by answering customers’ questions about products sold throughout the store.
• Count and balance daily cash and paper assets.
• Prepare cash and check deposits.
• Prepare daily and weekly sales and cash reports.
• Report sales and register transactions promptly to the Store Manager or Division Cash Management Office according to company policy.
• Maintain Kronos and timekeeping daily and finalize the store’s weekly payroll.
• Assist the management team with administrative duties.
• Answer phones and communicate with store associates and customers.
• Post daily cash shortages and overages according to company policy.
• Follow applicable policies and procedures for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, and related services.
• Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
• Notify management of customer or employee accidents.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Collaborate with team members to encourage teamwork.
• Follow all local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act honestly and with integrity when handling customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
• Training programs and career pathways offering potential for growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed