Front End Associate/Cashier - Part Time

SPECS FAMILY PARTNERS LTD•Houston, TX
•Onsite

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service to guests at checkout. The role involves operating registers and scanners, processing payments, maintaining accurate pricing and cash handling, bagging merchandise, answering guest questions, and keeping the checkout area stocked and orderly. Associates may also assist with carry-outs, stock shelves, check price tags, and support inventory activities. The position requires a friendly, helpful, and professional demeanor, attention to detail, teamwork, time management, and the ability to work effectively in a fast-paced environment. Employees must follow company and OSHA safety requirements, maintain attendance and punctuality, and carry out management directives. The work is scheduled according to business needs and may involve exposure to outside weather conditions; the noise level is usually moderate.

Requirements

  • Must be over age 21 to work at Spec's.
  • Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
  • Ability to read, comprehend, and write simple instructions or memos and communicate with coworkers and guests.
  • Ability to perform basic arithmetic, including whole numbers, fractions, decimals, discounts, and percentages.
  • Ability to apply common-sense understanding to instructions given in written, oral, or diagram form.
  • Responsible, reliable, and committed to providing extraordinary service; patient, friendly, outgoing, self-starting, and hardworking.
  • Ability to manage time, prioritize tasks, work cooperatively, and handle stress in a fast-paced environment.
  • Ability to meet the physical demands of the job, including standing, walking, bending, climbing, balancing, reaching, handling, lifting, and pushing or pulling as described.
  • Ability to communicate with and understand team members and guests, and to see products and payment methods.
  • Availability for scheduled shifts based on business needs; part-time work is up to 25 hours per week.

Nice To Haves

  • Previous cashiering experience; the employer is willing to train candidates who are willing to learn.
  • High school diploma or GED.
  • Previous experience in retail or customer service.
  • Familiarity with cash handling procedures.
  • Strong communication skills, including phone etiquette.
  • Bilingual skills.

Responsibilities

  • Demonstrate the company mission statement and core values, and maintain the required uniform standard.
  • Greet guests warmly and follow the applicable Guest Services script, including offering discounts, additional items, and charity donations where applicable.
  • Operate cash registers, electronic scanners, and computers; look up products and verify prices using the correct barcode.
  • Suggestively sell register items and monitor merchandise brought to the register to ensure guests are charged accurately.
  • Redeem coupons and weigh produce when required.
  • Prompt guests to answer pin-pad questions themselves and verify acceptable identification when necessary to ensure legal sales.
  • Accept cash, checks, debit cards, credit cards, and gift cards; issue receipts and change, and accurately count change back to guests.
  • Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
  • Compute and record transaction totals, call for cash drops when limits are reached, and count down the drawer and prepare the final drop at shift end.
  • Keep the work area clean and orderly, avoid overstocking the counter, and keep checkout supplies such as register paper and bags stocked.
  • Answer guest questions, provide information, and resolve complaints courteously when appropriate.
  • Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
  • Stock shelves, check price tags, prepare assigned areas for inventory, and assist with inventory as needed.
  • Follow management directives, work cooperatively, prioritize tasks, manage stress, and complete assignments carefully and on time.
  • Follow company and OSHA safety regulations; perform other assigned tasks, which may include restroom cleaning.
  • Maintain attendance and punctuality and work the schedule assigned according to business needs.

Benefits

  • The company pays for time spent completing the TABC course, up to three hours; the course cost is deducted from the employee's paycheck.
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