Front Door Associate Part Time

BJ's Wholesale Club • North Brunswick, NJ

2d

About The Position

The Front Door Associate performs merchandise protection procedures, monitors activity at the club entrance and exit, and provides superior service to members. The role includes applying club policies and procedures, following asset-protection and safety standards, resolving or escalating member concerns, and supporting a positive, inclusive environment. Associates are expected to work collaboratively, maintain a friendly attitude, and help deliver daily GOLD member and club standards. Regular, predictable, full attendance is an essential function of the job.

Requirements

• Strong interpersonal skills and attention to detail.
• Ability to use a smart handheld device.
• Must successfully complete required training and certification processes.
• Must have been employed with the company for at least 6 months.
• Must be at least 18 years old, except in Indiana, where the minimum age is 19, and Delaware, where the minimum age is 21.
• Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

• Basic math skills.

Responsibilities

• Greet, assist, and thank members promptly and professionally, and resolve concerns courteously or escalate them to management when necessary.
• Follow merchandise protection procedures and shrink-alert protocols, and maintain the AP Alert Binder according to asset-protection standards.
• Perform BEST procedures, including checking merchandise against register receipts and verifying high-dollar-value items.
• Record receipt discrepancies and notify the front line so they can be corrected promptly.
• Audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures.
• Inspect known repack articles to ensure repack-awareness guidelines are followed.
• Monitor member and visitor traffic entering and exiting the club.
• Respond to Electronic Article Surveillance (EAS) alarms according to established procedures.
• Inspect team members’, members’, and vendors’ bags and containers as they leave the building.
• Process empty water jug return vouchers for members.
• Maintain safety standards and follow club policies and procedures.
• Perform other assigned duties, including working in other departments as needed.
• Support daily GOLD member and club standards, teamwork, and a safe, positive environment.

Benefits

• Weekly pay and access to earned pay before payday (a fee may apply).
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for eligible team members aged 18 and older.
• Employee Stock Purchase Plan, with shares available at a 15% discount, subject to eligibility requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed