Front Desk
About The Position
HealthCARE Express is looking for a dependable, upbeat individual to join our team as a Director of First Impressions (D.O.F.I.). As the first person our patients interact with, you'll help set the tone for their entire visit. You'll welcome patients, verify demographic and insurance information, answer incoming calls, collect payments, respond to questions, and maintain accurate patient records. You'll also work closely with the clinical team to help keep daily operations running smoothly. This position is a great fit for someone who enjoys meeting new people, stays organized, communicates well, and can keep up in a fast-paced environment.
Requirements
- Strong customer service and communication skills
- Dependability and attention to detail
- Basic computer skills
- Ability to multitask and remain organized
- Ability to protect confidential patient information
Nice To Haves
- Previous experience in a medical office, clinic, or healthcare setting
- Bilingual candidates
Responsibilities
- Welcome patients
- Verify demographic and insurance information
- Answer incoming calls
- Collect payments
- Respond to questions
- Maintain accurate patient records
- Work closely with the clinical team to help keep daily operations running smoothly
- Cross-train and help where needed
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- Accident coverage
- Critical illness coverage
- Benefit Time Off (BTO)
- Bereavement leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
