Front Desk

HealthCARE Express • Midwest City, OK

9d • Onsite

About The Position

HealthCARE Express is seeking energetic, reliable individuals to join their team as a Director of First Impressions (D.O.F.I.), which is their term for a front desk receptionist. This role is the face of the company and the first point of contact for patients. The ideal candidate will be someone who loves making great first impressions and can strike up a conversation with anyone. The position involves greeting patients, verifying their information, ensuring they have everything they need, answering phones, assisting with patient requests and concerns, managing patient payments, scanning documents, verifying insurance, and maintaining strict confidentiality. The role also includes maintaining clinic form stock and ensuring the front desk runs smoothly. Flexibility and willingness to cross-train for other tasks are also desired, as the position plays a significant part in keeping the clinic moving forward and representing the organization.

Requirements

• Strong organizational skills
• Great customer service
• Effective communication skills
• Familiarity with office duties and HIPAA
• Basic computer knowledge
• Ability to handle confidential information

Nice To Haves

• Energetic personality
• Reliable personality
• Someone who can strike up a conversation with anyone and never meets a stranger

Responsibilities

• Greet patients
• Verify patient information
• Ensure patients have everything they need
• Answer phones
• Assist with patient requests
• Assist with patient concerns
• Manage patient payments
• Scan documents
• Verify insurance
• Maintain strict confidentiality
• Keep clinic forms stocked
• Keep the front desk running smoothly
• Cross-train for other tasks

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• Long-term disability
• Benefit time off
• Accident coverage
• Critical illness coverage
• Bereavement leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed