Front Desk

City of Faribault•Faribault, MN

18d•Onsite

About The Position

The Front Desk Person will create and maintain a cheerful, professional, and helpful environment while servicing our community. The Front Desk Person will be consistent in following all building, program procedures, and guidelines. The Front Desk Person should possess these qualities: enthusiasm, helpfulness, friendliness, dependability, and professionalism. Must be able to get along with various types of people. You will be responsible for handling emergencies and securing the facility when there is no full-time staff on duty.

Requirements

Must be a minimum 16 years of age.
Must be a responsible individual who can calmly assist to emergency situations in a thorough, professional manner.
Must have valid Driver’s License and excellent driving record.

Responsibilities

Arrive at least 15 minutes before scheduled time
Greet each person and call him or her by name when servicing his or her needs.
Answer phones using courteous telephone manners and customer service skills.
Be sure the front desk area is clean and safe at all times.
Know the emergency procedures and respond promptly to any emergency situation.
Should an emergency arise, call supervisor and/or 911 and assist with aid to the best of your ability.
Keep updated on current programs and special events using the bulletin and the information manual as resource tools.
Be dressed and groomed in a clean and neat manner following the dress code policy established.
Responsible for evening cleaning duties.
Check the locker rooms every ½ hour to make sure they are clean.
Report any missing, broken equipment, or locker room issues to the supervisor.
Perform light cleaning duties at the front desk.
In the event of a sanitary accident, the front desk person will be required to assist with the clean up.
Work a variety of hours between 8:00 am and 11:00 pm.
Other duties as assigned.