Front Desk [Nocatee]

North Florida Surgeons, P.A.•Ponte Vedra Beach, FL

3d•Onsite

About The Position

Florida Eye Specialists is a provider of eye care in the greater Jacksonville area, with ten locations in and around Jacksonville. The Front Desk role performs clerical and filing duties, including filing reports in patient charts and charts in files. It also answers phones and welcomes patients into the practice. The position works in an office environment around clinic files and may involve repetitive work and contact with staff.

Requirements

High school graduation or GED.
Knowledge of medical terminology and office procedures.
Knowledge of English grammar, spelling, and punctuation sufficient to type simple correspondence.
Knowledge of basic arithmetic for simple calculations.
Skill in using computer programs and applications.
Ability to sort and file materials alphabetically or numerically.
Ability to read, understand, and follow oral and written instructions.
Ability to establish and maintain effective working relationships with staff.
Physical ability to perform occasional lifting of up to 50 pounds to waist height, frequent stooping and bending, and office-machine, calculator, and keyboard tasks.

Nice To Haves

Completion of a medical terminology course is preferred.
At least one year of general clerical and computer experience, preferably with exposure to medical terminology.

Responsibilities

Develop and maintain proficiency in the Practice Management System.
File records daily in the appropriate sections of patient charts and keep charts in proper order.
Maintain chronological order when placing reports in patient records.
Retrieve and distribute patient medical records for medical staff review.
Post test reports and other correspondence to medical records, and document lab results when appropriate.
Copy records when requested and properly approved.
Copy patient information and forward it to requesting parties after obtaining appropriate consent to release medical records.
Sort and store patient files.
Maintain files and records confidentially.
Type correspondence as requested.
Assist with care and maintenance of department equipment and supplies.
Prepare daily bank deposits.
Retrieve medical records or other data from an off-site storage facility.
Answer phones and welcome patients into the practice.