Front Desk

Guardian Dentistry Partners•Aubrey, TX

5d•Onsite

About The Position

Savannah Dental is looking for an exceptional bilingual dental assistant to join our team. We're not just looking for another assistant—we're looking for someone who fits our culture. If you're upbeat, bubbly, love connecting with patients, and enjoy helping wherever you're needed, we'd love to meet you! This is a unique cross-trained role that allows you to work both clinically and at the front desk. Approximately 3 days assisting / 2 days front office. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Requirements

Bilingual (English/Spanish) preferred
Experience in a fast-paced PPO dental practice
Cross-trained in both assisting and front office preferred
Strong communication and customer service skills
Positive attitude with a team-first mindset
Organized, dependable, and willing to jump in wherever needed
Comfortable multitasking and thriving in a busy environment
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Nice To Haves

2-3 years experience preferred

Responsibilities

Answer phones with professionalism and enthusiasm
Verify PPO insurance benefits
Schedule appointments and manage recalls
Follow up on pending treatment
Coordinate and track lab cases
Provide outstanding customer service from check-in through check-out
Act as a patient concierge by keeping communication flowing between the front office, hygiene, and clinical teams
Chairside assisting for restorative procedures
Digital X-rays
iTero scanning
Invisalign assisting
Sterilization and infection control
Room setup and breakdown
Assist with same-day treatment and support the clinical team as needed
Greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist
Answering and managing the phones
Scheduling the Doctor(s) and Hygienist schedule of patients