Part Time Front Desk - Belmont NC
About The Position
CAMS, an HOA management company, is seeking a part-time, fill-in Front Desk employee in Belmont, North Carolina. The position provides front-desk customer service in an active adult residential lifestyle community. The employee greets residents and visitors in a friendly and professional manner, responds to residents’ questions and concerns, and enforces amenity rules and regulations. Hours vary according to coverage needs and may include Monday–Friday evenings from 5–9 p.m., Saturdays from 7 a.m.–2 p.m. and/or 2–7 p.m., and Sundays from 7 a.m.–1:30 p.m. and/or 1:30–8 p.m. The pay rate is $18 per hour.
Requirements
- At least one year of face-to-face customer service experience.
- Working knowledge of Microsoft Word, Excel, and Outlook.
- Enjoy working with people and have an outgoing, cheerful personality.
- Strong organizational and follow-up skills, with the ability to multitask.
- Very flexible with working hours.
- Be responsible, dependable, and prepared to go above and beyond.
Nice To Haves
- Experience with Microsoft Publisher.
Responsibilities
- Greet residents and visitors at the front desk in a gracious, friendly, and professional manner.
- Address residents’ questions and concerns and provide assistance with phone and email inquiries.
- Enforce rules and regulations for community amenities.
- Perform day-to-day administrative support, including processing incoming and outgoing mail, faxing documents, and checking daily emails.
- Monitor the facility and make frequent rounds to ensure patrons follow rules and regulations.
- Direct residents to the appropriate personnel for inquiries.
- Monitor events and special events taking place during the shift.
- Maintain the filing system.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
