Front Desk Part time

CiminoCare•Citrus Heights, CA

4d•Onsite

About The Position

CiminoCare is hiring a part-time Front Desk Support employee for Citrus Heights Terrace. The role provides customer service and administrative support, serving as the facility’s first point of contact for visitors and callers. The employee greets and directs guests, helps maintain community security, responds to questions about the facility and its services, and completes administrative tasks accurately and promptly. The position is scheduled Monday through Friday, 5 p.m. to 8 p.m., and pays $18.00 per hour.

Requirements

Good physical and mental health.
Maintain a well-groomed, professional appearance.
Speak and understand English.
Effective interpersonal and communication skills.
Strong organizational and leadership skills.
Good judgment and problem-solving ability.
Ability to understand and follow written and verbal directions.
Ability to establish and carry out priorities within established time frames.
High school diploma or equivalent required.
Customer service experience.

Responsibilities

Welcome visitors warmly and direct them to their desired locations.
Maintain community security and cover the front lobby, ensuring residents are not left unattended when leaving the building; require guests to sign in and out.
Answer phones cheerfully, route calls, and take and relay messages when voicemail is unavailable.
Communicate and interact effectively, provide stability, and act as a role model for residents and facility staff.
Respect each resident’s rights, dignity, and individuality.
Respond to questions about the facility and the care and services provided.
Tour prospective residents and their families around the community, collect relevant information, and complete inquiry forms.
Maintain current knowledge of resident status, census, personnel, and other relevant information.
Coordinate incoming and outgoing mail and deliver resident mail promptly.
Keep the work area organized and the lobby tidy and welcoming; redirect sleepy residents to their rooms.
Accept applications when job openings are posted and route them to the appropriate supervisor.
Receive and receipt rent checks and perform bookkeeping as directed.
Create files for residents receiving Home Health Services and ensure each visit is documented.
Assist residents with smoking privileges.
Schedule appointments as directed.
Perform filing, auditing, faxing, and email tasks as needed.
Perform other assigned duties.