Front Desk
About The Position
Do you make a great first impression? Do you enjoy talking with people and making them feel welcome from the moment they walk through the door? If you never meet a stranger and thrive in a fast-paced environment, HealthCARE Express is looking for you. We're searching for a Director of First Impressions (D.O.F.I.) to join our team. This isn't your typical front desk position. You'll be the first smile our patients see, helping create a positive experience while keeping the clinic running smoothly behind the scenes. No two days are exactly alike, so flexibility, attention to detail, and a willingness to jump in where needed are essential. At HealthCARE Express, we believe in the mindset that Everything is My Job, and our teams work together to create an exceptional experience for every patient.
Requirements
- Dependable
- Organized
- Genuinely enjoys helping others
- Strong communication skills
- Excellent customer service
- Basic computer knowledge
- Ability to multitask
- Positive attitude
- Enjoys being part of a team
Nice To Haves
- Experience in a medical office is helpful but not required.
Responsibilities
- Greet patients
- Verify information
- Answer phones
- Assist with insurance verification
- Collect payments
- Help keep patient records accurate and organized
- Work closely with our clinical team to ensure each patient receives outstanding service from check-in to check-out
Benefits
- Health
- Dental
- Vision
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Accident Insurance
- Critical Illness coverage
- Benefit Time Off (BTO)
- Bereavement Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
