Front Desk

Think Academy US•Irvine, CA

15h•$20 - $22•Onsite

About The Position

Think Academy is a fast-growing EdTech company providing teaching services for K–12 students. The Front Desk role coordinates and supports campus activities, programs, events, and daily office operations, working closely with teachers, staff, parents, and students. The role is based in person at the Irvine campus and may require lifting more than 25 pounds (11 kg). The schedule is Tuesday through Friday from 3:00 PM to 7:00 PM and Saturday and Sunday from 8:30 AM to 7:00 PM Pacific Time. The requested hire date is ASAP. Think Academy is an equal opportunity employer committed to diversity, equity, inclusion, and reasonable accommodations during the recruitment process.

Requirements

Availability to work Tuesday through Friday, 3:00 PM–7:00 PM, and Saturday and Sunday, 8:30 AM–7:00 PM Pacific Time.
Ability to lift more than 25 pounds (11 kg).
Working knowledge of Microsoft Office Suite, such as Excel.
Excellent communication and collaboration skills.
Strong organizational skills and attention to detail.
Ability to handle multiple projects concurrently.
Comfort working in a fast-paced education start-up environment.
Proactive, entrepreneurial growth mindset.
Passion for education and working with children.
Valid driver's license and reliable transportation for this in-person role.

Nice To Haves

Previous experience in educational coordination, administration, customer service, or a related role is preferred but not required.
Mandarin speaking is a big plus.

Responsibilities

Support Think Academy's daily operations, including creating and managing calendars, schedules, and rosters.
Help organize and set up events and activities.
Provide customer service to visitors, parents, and students.
Answer parents' phone calls and address their concerns and inquiries in person.
Oversee classes while in session and assist as needed.
Maintain and organize the campus facility, equipment, and classrooms to a high standard.
Communicate regularly with parents, address concerns, and provide relevant updates.
Foster respect, inclusivity, and teamwork among students and staff.
Support teachers and staff in maintaining a safe and conducive learning environment.
Assist with student enrollment and other academic administration activities.
Assist with other projects and perform other duties as needed.
Maintain up-to-date knowledge of Think Academy activities, programs, and events.