Front Desk Team
Equity LifeStyle Properties, Inc.•Dennis Township, NJ
•$16 - $16
About The Position
ELS is hiring a Front Desk Team member in Ocean View, New Jersey. Front Desk Clerks provide exceptional customer service to facilitate memorable experiences for guests and residents. They serve as a property liaison, respond to questions in person and by phone, process payments and deposits, run reports, and submit maintenance request forms. The role partners with the Property Manager and communicates frequently to address inquiries promptly and professionally, while prioritizing customer satisfaction, resolving conflicts, and solving problems.
Requirements
- High school diploma or equivalent experience.
- At least 1 year of customer service experience with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
Responsibilities
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts, and solve problems promptly.
Benefits
- Medical, dental, and vision plans.
- A generous 401(k) employer match.
- Paid vacations, holidays, and sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
