Front Desk Supervisor

SHANER • Newark, DE

8h • Onsite

About The Position

This is more than a traditional Front Desk position. The Front Desk Supervisor serves as a working leader—coaching associates, supporting daily operations, solving problems in real time, and ensuring every guest interaction reflects the high standards of Marriott and our hotel. Working alongside hotel leadership, this position plays a critical role in maintaining service excellence, developing associates, and keeping operations running smoothly in a fast-paced hospitality environment. Success in this role will be measured by your ability to lead by example, solve problems proactively, support your team, and deliver exceptional guest experiences every shift. This position is ideal for someone who sees a challenge and immediately starts looking for solutions.

Requirements

• Experienced Marriott Front Desk leader
• Enjoys coaching others
• Enjoys solving problems
• Enjoys leading from the front

Responsibilities

• Coaching associates
• Supporting daily operations
• Solving problems in real time
• Ensuring every guest interaction reflects high standards
• Maintaining service excellence
• Developing associates
• Keeping operations running smoothly

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed